Adrastia Mneme
From Adrastia™
Pilot program now forming
The claim record the policyholder keeps. Sealed for both sides.
Mneme is a plug-in your company places in its own app. The policyholder keeps a sealed timeline of the claim: every file they sent, every request and answer, when each side saw it, and every deadline.
Request a pilotHow it works
One sealed record per claim. The policyholder and your company hold the same record.
The policyholder screen runs inside your own app or portal. You list the sites allowed to show it.
The server seals the notice with its own clock. The deadline clocks for that state start from that seal.
Photos, documents, proof of loss, contents items, requests, answers, messages, inspections, estimates, decisions and payments. Each entry is linked to the one before it.
When someone opens the claim, the server seals which of the other side’s requests, answers, messages, estimates and decisions they have now seen. Once per person, per item.
Each clock is sealed with its due time, the rule version and the source citation. A missed deadline is sealed once. A late action never turns it into “met.”
When the adjuster changes, the server seals a summary of everything the policyholder already provided. A repeat request is flagged “This was already answered.”
Same record. Different screens.
Inside your app, on their phone.
Your staff, in the company console.
Sealed the moment the claim changes hands.
Clocks start only from sealed events. The due time is sealed when the clock starts, so a later rule change never moves it.
Mneme seals on every Florida request whether it can pause the clock, and why. If it goes unanswered for 10 days, the pause is sealed. When the policyholder answers, the clock resumes and the deadline moves out by exactly the paused time.
Sources: Tex. Ins. Code 542.055, 542.056, 542.057
Source: Cal. Code Regs. tit. 10, 2695.7 (acknowledge: 2695.5(e))
Based on the NAIC model regulation, not on that state’s own rule.
Reference only. Not legal advice. Check current law before relying on any deadline. Every Mneme screen and proof packet says the same.
When the facts are argued later, both sides point to the same record. Anyone can check it.
Each entry is sealed with the server clock and linked to the one before it. Change one entry and the chain fails its check.
Open a share link or a proof packet file. The check runs in the browser. Files checked there are not uploaded.
Pick a photo or document to see if it matches a file in the record. Check any receipt by its entry hash.
Deadlines, the adjuster log, the contents inventory and every sealed entry, with a verification code.
A seal proves a record hasn’t changed since it was added. It doesn’t prove what happened before it was added.
Coming soon
We’re forming a small pilot group of carriers, public adjusters and claims software companies. Send us a note with your company name and how you handle claims today.
Mneme is licensed to your company. It is never sold.